The Pheno-Type: Denise Johnston
Denise Johnston currently serves as BioSymetrics' Manager of Operations & People Experience. She has built a human resources (HR) career full of twists and turns – from finance to healthcare to artificial intelligence (AI)-driven drug discovery, where she now helps bridge science and operations. In this interview, Denise shares her unique journey and her perspectives on how AI is reshaping drug discovery and healthcare. Read on to find out more!
“Unlike other industries, where processes and goals are often more standardized, this environment is driven by constant innovation, research, and experimentation.”
Tell us more about your journey leading up to BioSymetrics.
I began my career path in human resources at a large mutual fund company, laying a solid foundation in people management. From there, I pivoted to managing two growing pediatric practices, where I had the exciting challenge of opening a new office and leading the transition from paper charts to a digital electronic medical record (EMR) system. I decided to begin a new career path in the role of Operations Manager for a family business, sharpening my skills in project and vendor management, invoicing, and human resources.
Next, I ventured into the fast-paced world of business management at a small, thriving small-animal veterinary clinic. This role broadened my expertise in customer service, office administration, and social media management, giving me a well-rounded business acumen.
I was then introduced to the world of custom branded products and became Production Manager for a New York-based company. This position plunged me into the fast-paced world of procurement, logistics, and vendor management. The role was both challenging and fulfilling.
For the past three years, I've been with BioSymetrics as Manager of Operations and People Experience, where I was introduced to the fascinating world of Artificial Intelligence (AI). This role has been an exciting blend of managing people, processes, and innovation in a rapidly evolving industry.
Neat! What differences have you experienced moving into a world of chemicals and zebrafish?
Moving into a world of chemicals and zebrafish research has been a fascinating shift from a business and HR perspective. The most significant difference I've noticed is the highly specialized knowledge and passion that our scientific teams bring to their work. Unlike other industries, where processes and goals are often more standardized, this environment is driven by constant innovation, research, and experimentation.
Supporting a team in this field requires a deep appreciation for their technical expertise. Additionally, I've found that communication and collaboration between departments – scientific, operational, and business – are crucial in fostering a supportive environment. We have lots of Zoom meetings that give us valuable face-to-face interaction, helping us build strong relationships and keep the team connected, even from a distance.
Your role at BioSymetrics has introduced you to the exciting realm of AI in drug discovery. From your diverse, non-technical perspective, what do you see as the most promising impacts of AI on this field?
While in my role at BioSymetrics, I've had the chance to see how AI is making a real difference in drug discovery. What stands out to me the most is how much it speeds up the whole process. AI can sift through huge amounts of data and find patterns that would take humans ages to uncover. This means new treatments can reach patients much faster, which is really exciting.
Another big impact I see is in reducing costs. By improving efficiency and precision, AI can help lower the expenses tied to drug development. This could make medications more affordable and accessible, which is a huge win.
Overall, I think the most exciting part is how AI isn’t just about advancing science but also about making healthcare more accessible and personalized for everyone. It’s all about improving lives, which feels really meaningful.
Now for something light-hearted! What's something interesting or unique about you that not many people might know about?
I kick off my mornings with early walks alongside my two golden retrievers, either tuning into music or a podcast to learn something new, or listening to the calming sounds of nature. There's something special about being outside and staying active year-round – it’s a boost for both the heart and soul.
By Simon Eng – November 22, 2024